Direct & Effective Communication

Strategic flow of information can be powerful, that’s why our communication strategy is the heart of our training with property managers.

We aim for a telephone contact with the manager of your property at least every three months, we copy to you our correspondence with tenants to keep you up to date, bills are sent to you prior us paying them so you have a chance to ask us any questions. In the case of a vacancy we aim to talk to you weekly to relay any feedback from the market and keep you updated during this important time (no money coming in).

We also notify you as soon as your tenant is in arrears for more than three days. Our team members are trained to keep diligent notes so that in case of sickness or holidays you don’t have to wait for answers. We like to keep you informed along the way so that you never feel out of the loop or have nasty surprises but can have peace of mind, knowing your asset is in good hands with us.

NEXT: Why We Monitor Rent Payments Daily

What Our Clients Say…

“

Thanks for finding us self managing at $600pw and you achieved $750pw. That’s why you’re the experts.

Craig Rinca, Kawana Property Owner
“

I find Property Only very professional and prompt in correspondence and letting me know all the ins and outs of what is happening.

Andrew Tarrant, Gympie Property Owner
“

We were so impressed when our Buderim investment property was vacated and leased again in the same day!

Chris & Louise Hewitte, Buderim Property Owners
“

The care for our property has meant we have finally found good long-term tenants. I’m not stressed about my property knowing that Property Only is managing things.

Barbara Clarke, Maroochydore Property Owner
“

My self-managed property was vacated and the girls had 8 possible tenants for me the following day and achieved an extra $50 a week rent. Inspection reports are thorough and I’m never following up. Professional outfit who can have a giggle at the same time.

Matt McKeown, Cootharaba Property Owner
“

What I like most is the sense of being a valued client. The communication is good, the invoicing efficient and the attitude positive and can-do.

Sharon & Dennis Cornwell, Yandina Property Owners